7-Day Money-Back Guarantee
รับประกันคืนเงินภายใน 7 วัน สำหรับการชำระเงินครั้งแรก ไม่มีคำถาม
1. Subscription Refunds / คืนเงินสมาชิกรายเดือน/รายปี
- First payment: full refund within 7 days of purchase, no questions asked.
- Renewals: non-refundable. Cancel before the renewal date to avoid charges.
- Yearly plans: pro-rated refund within 14 days if unused; after 14 days, non-refundable.
2. Digital Product Refunds / คืนเงินสินค้าดิจิทัล
Courses and digital downloads purchased from Community Owners are subject to the Community Owner's own refund policy. Standemy facilitates refunds but is not the seller of record for course content.
3. How to Request a Refund / วิธีขอคืนเงิน
- Email team@standemy.com from the email address on your account
- Include your invoice ID (from your receipt email)
- We respond within 2 business days
- Approved refunds are credited to the original payment method within 5–10 business days
4. Non-Refundable Cases / กรณีที่ไม่คืนเงิน
- Account terminated for Terms of Service violation
- Refund requested after 7 days from first payment
- Automatic renewals after the initial period
- Chargebacks filed without contacting us first (we require good-faith communication)
5. Chargebacks / การโต้แย้งบัตรเครดิต
Please contact us at team@standemy.com before filing a chargeback. We resolve nearly all disputes within 48 hours. Unwarranted chargebacks may result in account suspension.